How do I return an item?
We want you to love your T-Shirts. If you are not completely satisfied with your purchase you may return the item within 30 days of receiving it for exchange or credit only. Item must be in its' original packaging and in perfect, unused condition. Shipping costs will not be refunded. If the exchange is due to an error on behalf of Jessi July Clothing Co. our customers replacement order will be shipped to them at no charge.
Original sales receipt must accompany returns.
We accept returns for exchange ONLY 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
· -without showing signs of wear or damage in any way
· -within 30 calendar days of the delivery date (after 30 days no returns are allowed)
· -must not be a special order or a custom order
· -unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
Customer is responsible for all shipping costs if seller is not at fault.
Jessi July Clothing Co.
1700 Norman Drive
Valdosta, Georgia 31601
Customer Service Number
- Cute Cotton
- Forever Southern
- Jessi July